FAQ From Customers About Our Products

16.How long is the delivery time for the large quantity of gua sha board? For1000-3000? For 5000? For 10000?

Usually 1,000-3,000 PCS–25-30days; 5,000PCS–28-30days; 10,000PCS–30-32days

17.What is the MOQ of a custom gift box package?

If you have the MOQ of 1,000, you can place a order in one-time or in batches. What is your order quantity plan?

18.What is the minimum order quantity for product engraving logos?

The usual minimum order quantity is 200 pieces. What kind of effect do you need for the logo, and could you send a picture of the product with the logo? We can give you a sample first to see how it works.

19.Can we specify the color of the material to order?

As you must have known, our raw materials are all natural jade, and it is very difficult to standardize the color of natural jade materials. However, we will do our best to get the color you want during the production process.

20.What are your packing specifications?

Packing of jade roller:

Carton size 53*38*39cm  200PCS/carton  15KG/carton

Packing of gua sha board:

Carton size 41*31*30cm  200PCS/carton  13KG/carton

Packing of the set of jade roller and gua sha board:

Carton size 35*49*22cm  gift box size 17*12*3.7cm  48sets/carton  250G/set

Packing of the jade roller box:

Carton size 35*49*22cm  gift box size 17*8*3.7cm   72sets/carton  150G/set

21.Can you help with shipping?

We can help with shipping. But you maintain a regular monthly purchasing order and keep increasing orders with us.

 

22.Can you offer OEM/ODM?

Of course. Our company has focused on developing and designing beauty products for over 23 years. Our biggest advantage is that our owner was born in a family of sculptors, and the boss’s wife is well versed in the all production process, and we employ a professional Chinese medicine therapist, so we know exactly how to produce our products in order to maximize their effectiveness and provide you with the best service. Therefore, would you like to customize or modify our products?

23.How long do your products last?

According to our survey of customers who have purchased and used our products for more than one year, we found that most of them are able to use our products for a long time, even some of them can last for 5 years. Therefore, our products can last for a long time as long as they are not dropped, thrown, pressed by heavy objects, rubbed, and so on.

24.Can you help ship products ordered from you to overseas?

Of course we can. We have been engaged in export trade for more than 7 years, and we are very familiar with the process of packaging, customs clearance, loading, shipping, transportation insurance, bill of lading, and foreign exchange clearance. Therefore, you can place your order with us without any worries.

 

Scroll to Top